 Information BoxDarren Teale. Western Australian Police licensed Security Consultant 07687 with more then ten years experience.
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Frequently Asked Questions?Latest News!
SECURITY TIPS With half of break-ins come through an unlocked door or window. The simple act of locking doors and windows behind you or fitting security doors and screens, can greatly reduce your risk of a break-in. Do not leave valuables or keys where they can be seen by anyone looking through a window. Do you have a question? This page is being developed to help you. If you have a question that is not here please go to the contact page and send Darren an email with your question and get it personally answered. Try our FAQ search!
How do I make a change to an order once it has been place?[Please make sure the order is correct before signing for the order. If you do change your mind after ordering please contact me as soon as possible. If your order has started then there will be an expense for wasted time and materials and an additional costs. If your order is still waiting in the queue the only costs or refund will depend on weather the changes were more expensive or cheaper then the original order. Your order will also be taken out of the queue while the changes are made which will mean your order will take longer to complete. The first call can be by phone but, we would prefer your changes be stated in writing to avoid misunderstanding so, we get your job right first time. ] Back to TopWhere can I find your showroom?[Westral Home Improvements has two showrooms the first one is on Erindale road in Balcatta the second and factory is on the corner of Bannister and Sherman roads.] Back to TopWhy is my hinge security door hard to lock?[There is several reasons for doors to be hard to lock, unlock or even close. The most common is lack of lubrication. Which should be checked first with a spray of silicone lubrication spray which can be bought from from most hardware stores. Other causes are less common and more serious Faulty lock, worn out lock, broken or worn hinges, door has been tampered with or someone has tried to jemmy it. If you are unsure of what is causing the problem and the silicone spray has not helped it is best to call a service professional.] Back to TopWhat is the delivery time on orders?[This is the hardest question to answer as it varies if product and time of year you order. Lately with the housing boom deliveries have ranged from three weeks to ten week depending on the product.] Back to TopWhat is the deposit I need to pay when placing an order?[When placing an order along with the signed order with orders under $1000.00 no deposit is needed. Over $1000.00 and below $2999.00 a 20% Deposit is needed and for orders over $3000.00 a 30% Deposit is needed.] Back to TopWhen is payment is due?[Payment is due when the job is complete unless other arrangements have been made.] Back to Top |
